Last updated: March 24, 2026
Carbon respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit shopcarbon.com, place an order, contact us, or interact with our services.
Who we are
This website is operated by:
Carbon Jeans Company LLC
6250 Edgewater Dr, Suite 100
Orlando, FL 32810
United States
For privacy questions, contact support@shopcarbon.com.
Information we collect
We may collect the following categories of information:
· contact information, such as your name, email address, shipping address, and billing address
· order information, such as products purchased, order history, and transaction details
· account information, if you create an account
· customer support communications
· device and browsing information, such as IP address, browser type, pages viewed, and interactions with the site
· marketing preferences and engagement with our emails, ads, or promotions
How we collect information
We collect information when you:
· visit or browse the site
· place an order
· create an account
· sign up for emails or SMS, if offered
· contact customer support
· interact with cookies, pixels, analytics, or similar technologies
How we use your information
We may use your information to:
· process and fulfill orders
· provide shipping, exchange, and customer support services
· communicate with you about your order or account
· improve the website, products, and customer experience
· personalize marketing and promotions
· prevent fraud, abuse, or unauthorized transactions
· comply with legal obligations
Sharing your information
We may share information with trusted service providers that help us operate the business, such as:
· ecommerce and payment processing providers
· shipping and fulfillment partners
· customer support tools
· analytics providers
· advertising and marketing partners
We may also share information when required by law or to protect our rights, customers, or business.
We do not sell payment card information.
Cookies and similar technologies
We use cookies and similar technologies to operate the site, remember preferences, measure performance, and support marketing efforts.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Marketing communications
If you subscribe to marketing messages, we may send you updates about products, promotions, and brand news. You can unsubscribe at any time using the link in the message or by contacting us.
Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Your rights
Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, or limit certain uses of your data.
To make a privacy request, email support@shopcarbon.com.
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact
For privacy questions or requests, contact support@shopcarbon.com.