PRIVACY POLICY

 

Last updated: March 24, 2026

Carbon respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit shopcarbon.com, place an order, contact us, or interact with our services.

Who we are

This website is operated by:

Carbon Jeans Company LLC
6250 Edgewater Dr, Suite 100
Orlando, FL 32810
United States

For privacy questions, contact support@shopcarbon.com.

Information we collect

We may collect the following categories of information:

·         contact information, such as your name, email address, shipping address, and billing address

·         order information, such as products purchased, order history, and transaction details

·         account information, if you create an account

·         customer support communications

·         device and browsing information, such as IP address, browser type, pages viewed, and interactions with the site

·         marketing preferences and engagement with our emails, ads, or promotions

How we collect information

We collect information when you:

·         visit or browse the site

·         place an order

·         create an account

·         sign up for emails or SMS, if offered

·         contact customer support

·         interact with cookies, pixels, analytics, or similar technologies

How we use your information

We may use your information to:

·         process and fulfill orders

·         provide shipping, exchange, and customer support services

·         communicate with you about your order or account

·         improve the website, products, and customer experience

·         personalize marketing and promotions

·         prevent fraud, abuse, or unauthorized transactions

·         comply with legal obligations

Sharing your information

We may share information with trusted service providers that help us operate the business, such as:

·         ecommerce and payment processing providers

·         shipping and fulfillment partners

·         customer support tools

·         analytics providers

·         advertising and marketing partners

We may also share information when required by law or to protect our rights, customers, or business.

We do not sell payment card information.

Cookies and similar technologies

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and support marketing efforts.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Marketing communications

If you subscribe to marketing messages, we may send you updates about products, promotions, and brand news. You can unsubscribe at any time using the link in the message or by contacting us.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your rights

Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, or limit certain uses of your data.

To make a privacy request, email support@shopcarbon.com.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-party links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact

For privacy questions or requests, contact support@shopcarbon.com.